Account Management

Freelance Account Director

Retainer: R30 400. Contract length: September - December 2023. Location: JHB (hybrid) X2 days a week in-office. Full-time freelancers only.


About this position

Main Responsibilities:

  • Work as a member of the team, project managing effective communication processes by applying agreed processes and procedures
  • Timeous & effective complaints management
  • Develops in-depth understanding of Clients business
  • Delivers against key account plan deliverables, build and maintain effective working relationships with others – client & agency to deliver effective client service
  • In-depth and up-to-date knowledge of the client's business, including competitive activity, local and global industry and consumer trends
  • Leads meetings & delivers presentations
  • Contributes to integrated communication strategy development process – manages, participates and implements strategy
  • Manages communication research process (when required)
  • Manages creative development process, writes creative briefs & briefs creative, evaluates creative concepts
  • Manage media planning process
  • Manages implementation of production and delivery of communication activities
  • Directs overall brand office admin and communication – call reports, weekly status
  • Identify information, analyse, evaluate & interpret for inclusion into strategy/briefs
  • Ensure cost effective service delivery & therefore build Agency revenue
  • Identify proactive opportunities with future financial reward
  • Manage team from basic HR perspective incl. performance management. Is responsible for team delivery
  • Manages Financials ito a) presentation of key CE’s/budgets to Client b) budgets & billings d) Monthly Financial reporting
  • Open to and active in sharing knowledge/intelligence
  • Contribute by effecting innovation that builds a positive agency culture, and actively foster or participate in fostering a positive work environment


  • Brand management or marketing communications diploma or degree or equivalent
  • Minimum 7 years within Account Management/Client Services
  • Integrated Marketing Experience (including strong Digital skills)
  • Candidate is required to have strong digital and ATL experience.

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