Traffic/Account Manager (Contract)

Retainer: R36,000 - R48,000 per month

Working Environment: Remote‍

Contract Duration: 6-months (with a 3-month probationary period; after this to be extended as a rolling contract)

Main Responsibilities:

• Campaign Coordination & DeliveryClient Communication & Relationship Management
  • Receive campaign bookings and client collateral from the sales team.
  • Collect all required campaign assets (press releases, images, links, tracking).
  • Brief editorial, social, and design teams with clear requirements & deadlines.
  • Manage campaign timelines and ensure all inventory goes live as scheduled.
  • Conduct internal QA checks across content, links, tracking, and deliverables.
  • Act as the main point of contact after campaign booking.
  • Manage approvals, client feedback cycles, and campaign queries.
  • Maintain smooth communication across internal stakeholders and clients.
  Reporting & Performance Management
  • Track campaign performance and compile post-campaign reports.
  • Share insights, results, and recommendations clearly and professionally.
  • Support continuous feedback loops with clients and internal teams.
  Operational & CRM
  • Log activities and client communication in HubSpot.
  • Maintain accurate timelines, tasks, and engagement records.
  • Support workflow optimisation, process improvements, and internal coordination.

Requirements & Experience:

• 3–5+ years in Digital Account Management, Campaign Management, or Client Services.
• Strong understanding of digital marketing: content, social media, paid media, email, web.
• Proven ability to manage multiple projects in fast-paced environments.
• Exceptional written and verbal communication skills.
• Highly organised, detail-oriented, and strong follow-through.
• Ability to work autonomously in a remote-first culture.
• Experience with HubSpot or similar CRMs.
• Experience with project management tools (ClickUp, Asana, Trello, etc.).
• Familiarity with CMS / publishing tools (advantage).